Retain

  • Sweepstakes: a target group that is very likely to participate in draws is identified. The email also includes a product offer and its related products. There is also the option of an automatic draw and related congratulatory message.
  • Point Redemption: an email that encourages customers to use accumulated bonus points on pre-modelled products.
  • Plan Threshold: an email to customers who are near the next reward level. The email offers applicable additional products that would enable the customer to reach the higher level.
  • Net Promoter Score: an email or text message to customers to determine their customer satisfaction.
  • Win Back Offer: an email offering activating, modelled products to customers who have not been purchasing or browsing products. The time span can be freely specified.
  • Local Event: an email to customers who are very likely to attend the event according to the model.
  • Profile Survey: an email or text message to customers to find out more of their user information.
  • Family Survey: an email or text message to customers to find out more information on their family situation.
  • Repermission: an email offering activating, modelled products to customers who have not purchased or browsed any products over the past four months.
  • Cancellation of marketing permission: a landing page where customers can refuse digital marketing. An automatic confirmation of the rejection is sent to the customer. This is compulsory and is embedded in all emails.