Grow

  • Transactional Recommendation: a message with content that supports the customer relationship combined with a product recommendation provided by the predictive model.
  • Purchase Satisfaction: an email sent after the delivery of a product, which contains a link to a customer satisfaction questionnaire.
  • Out of stock: an email sent to customers who viewed a product that is out of stock. The email contains alternative products.
  • Back in stock: an email sent to customers who previously viewed a product that is out of stock. The email informs them that the product is in stock again and includes a selection of related products.
  • Anniversary: an email sent to customers with an identifiable purchase behaviour that is repeated each year.
  • Product Replenishment: a model that identifies when a regularly-purchased product is running out and then sends an email reminder.
  • New Product Launch: a customer is informed about the new product he might be interested in.
  • Related Product or Accessory: a customer receives product recommendations based on purchase behaviour.
  • Share of Wallet / Cross sell: a customer is given product recommendations based on other customers’ purchase behaviour.
  • Local Personalised Newsletter: an offering based on local consumer behaviour for the area's residents.
  • Birthday wishes: a birthday email with modelled product offers.